# 2-23-2026 - TBT - Complacency

**<u><span style="font-size: 14.0pt; font-family: Montserrat;">2/23/2026 – TBT - Complacency</span></u>**

The term complacency has several definitions; perhaps the one most suitable (in the context of safety) is as follows, "a feeling of quiet pleasure or security, often while unaware of some potential danger, defect, or the like". Ironically, this feeling can develop from a perception that you live and work in a safe environment. An environment of few, if any, workplace incidents and when an incident does occur, it is often of a minor nature.

The message here is, never let your guard down. We maintain our safety by doing just that, maintaining it.

  
**The ways we maintain our safety:**

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We maintain a safe workplace by following established protocols and procedures.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We have regular safety meetings to discuss changes and potential hazards that develop from day to day on our worksite.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We wear the appropriate PPE for the task at hand.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We take a "Four Second Reset" to stop and think about the safety side of the task we're about to start.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We manage our "Zone of Control" on the worksite. Hazards identified, eliminated or controlled. Maintaining housekeeping and organization. Other workers and/or mobile equipment coming into your work area.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We report all perceived or potential hazards on the worksite.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We report all near misses. When reported, we can collect information, identify trends, correct current problems, and prevent future incidents and injuries from happening.

<span style="font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span>We coach, mentor and watch out for each other throughout the day.

A level of safety in the workplace where incidents are indeed a rare occurrence, does not guarantee future success, however it is an indication of a strong safety culture. It's up to all of us to never let our guard down. Continuous safety maintenance is the backbone of a strong safety culture and a truly safe workplace.

<span class="normaltextrun">***<span style="font-family: Montserrat; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: major-fareast; color: black;">By Clicking "Mark as Read" - you are acknowledging you have read this entire (opened appropriate attachments) ToolBox Talk and understand this is company policy and will abide by regulations outlined in this safety policy. Please complete your acknowledgement within 24 hours of release. If you are receiving this notice, you are REQUIRED to read this content.</span>***</span>